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Joshua Caspi v. Jaguar Land Rover North America, LLC

Case Type:   Lemon Law New Car Lease
Case:   Joshua Caspi v. Jaguar Land Rover North America, LLC
Plaintiff Attorney(s):   Anthony T. Ballato, Esq., of Massapequa, NY
Defendant Attorney(s):   Shaik Siddiqui, Consumer Affairs Specialist, Jaguar Land Rover North America, LLC, Mahwah, NJ
Facts:   The consumer leased a new 2020 Land Rover Range Rover on March 17, 2020, from Jaguar Land Rover Manhattan, New York, with an agreed value of $160,851.87. Shortly thereafter, within the same month as delivery of the vehicle, the consumer began to experience multiple electrical problems with the vehicle including braking system unavailable, glitch problems with main screens / camera and intermittent Apple Car Play, rattling of tailgate, rear seating and loose interior trim including driver grab handle. The vehicle was brought into dealership beginning March of 2020 and was continuously brought back into the dealership up to and including July 7, 2021, in attempts to repair all the various serious conditions the vehicle experienced. In addition, the dealership informed the consumer of engine replacement. Despite the number of attempts made by the consumer to resolve the issues, the dealership failed to address and repair the problems and the consumer continued to experience same problems. The vehicle was subject to several attempts of repair “out of service” for over fifty-four (54) days. Despite the repairs having been made, both of which were said to have been “resolved” by the Dealership, the problems continued persisting and the consumer felt it was dangerous due to its inherently unsafe product defects to drive the vehicle. After the consumer’s multiple complaints and numerous attempts to have the unsafe defects repaired, they went unresolved, the consumer retained the Law Office of Anthony T. Ballato to represent him.
Verdict:   Mr. Ballato sent a certified demand letter to Jaguar Land Rover North America, LLC demanding they repurchase the consumer’s vehicle pursuant to New York Lemon Law and the Federal Magnusson Moss Warranty Act and promptly filed for arbitration. Thereafter, there were negotiations with the manufacturer which manufacturer made an offer to settle the case for full value repurchase of the lease. The manufacturer agreed to repurchase the vehicle for a full refund totaling $178,759.11, refunding $47,481.34 to consumer, including consumer’s original down payment plus all payments to date, plus title /registration expenses and repurchase the vehicle from the lessor in the amount $131,277.77.

Lemon Law Cases