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Chevrolet Tahoe Truck

Case Type:   Lemon Law New Car Purchase
Case:   Caryn Schley v. Chevrolet Motor Division
Date:   August 16, 2016
Plaintiff Attorney(s):   Anthony T. Ballato, Esq., of Massapequa, NY
Defendant Attorney(s):   Josefin, Legal Advisor NE Region, of Detroit, MI
Facts:   On October 31, 2015, consumer Caryn Schley purchased a new 2015 Chevrolet Tahoe Truck from Cars Unlimited of Suffolk LLC, d/b/a 112 Auto Group d/b/a Nesenger 112 Chevrolet – Hyundai 112 – Mazda 112. While driving the vehicle the consumer noticed that the car smelled of mold and mildew. The consumer took the vehicle to the dealer for service. When consumer went to pick up the vehicle, she was told the car would have to stay for an additional week because the smell of mold and mildew was still present. When the consumer picked up the vehicle the smell was still present. The A/C hose was pouring water under the driver seat floor carpet. The technician removed all carpets and seats. New carpet was installed. The seats were put back in and sent to MP Auto Upholstery for ozone treatment of headliner for 24 hours. The manager told her that they were going to remove the dashboard and components. The interior doors, trim and molding were scratched from removing the carpet and seats. The stereo screen was moving incorrectly.
Verdict:   After numerous attempts to fix the vehicle and over three months out of service, the consumer hired Anthony Ballato, Esq. of Massapequa to represent her. Mr. Ballato sent a letter to General Motors demanding the consumer’s money back or another vehicle of equal value. After extended negotiating and emails with the Manufacturer, the case was settled. The manufacturer did a trade-out of the present vehicle into a comparable new replacement vehicle for a MSRP of $60,150.00 plus $2,500 in legal fees.

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